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How specific is your feedback?

May 11, 2016

A generic compliment is as memorable as a participation trophy for all 300 kids that played the soccer season. Not very memorable for the kid that practiced once and not a good memory for the kid that gave it his all, scored the winning goal and received the same trophy. It may satisfy from the moment of receipt to the back seat of the car, but then it morphs into a mere dust collector. Everyday we invest our lives in our families, work and communities. Observations of  encouragement and correction deserve our best effort and specificity. To tell a spouse "you're the greatest" can quickly fall flat, however to say "you're the greatest because you expend your energy into your job then come home and do it all over again for the family. Thank-you for the delicious meal you created and it was amazing how your pesto sauce amplified the flavor of the fish!" will stick a bit longer and proves you are paying attention. The first option acknowledges and the second edifies. Specificity matters. I saw a co-worker earn an award for 35 years of service and be dismissed after a handshake by a VP, that couldn't pronounce his name. Shouldn't 35 years (72,000 hours) of dedication earn more than 8 seconds of notoriety in a dark conference room? When bringing correction, be specific; if bringing praise, be generous and specific. Those around us deserve better.

What is your default feedback look like? What benefit does feedback provide? How have you seen feedback done poorly? How have you experienced feedback done well? Have you given specific feedback; what were the results? Are you intentional about giving feedback? How have you expressed positive feedback to those around you? What impact would regular specific positive feedback have on those in your life? 

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These INQUIRIES are here for you.

My intention is for you to ask better questions and think deeper.

Our fast paced, always on, society provides little time for reflection. 

After answering the initial inquiry, dig a little deeper and follow-up with a bit more thinking:

What do I think about it?

How can I make it better/worse?

How does this influence my life and those around me?

How can I be more generous?

© Kenneth Woodward and Inquiry Of The Day (IOTD) 365 (IOTD365), 2016.

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Kenneth Woodward and IOTD365 with appropriate and specific direction to the original content. Give me a chance to say "Yes".

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